Frequently asked questions

We provide manned guarding, key holding and alarm response, mobile security patrols and construction site security, along with corporate, retail, event and vacant property security. Where a requirement does not fit a standard service, we will look at a bespoke arrangement.

Yes. Security personnel deployed on licensable security activity hold the appropriate Security Industry Authority (SIA) licence for the role they are undertaking. This is individual licensing of the officer. It is separate from the SIA Approved Contractor Scheme, and we do not claim company-level ACS approval.

Yes. We cover one-off assignments, short projects, seasonal periods, holiday cover and temporary increases in risk, as well as ongoing arrangements.

Yes. Many clients take continuing cover with agreed hours, procedures and reporting. Arrangements can be reviewed and adjusted as your requirements change.

Key holding means we hold a set of your keys under agreed secure procedures, so a security officer rather than one of your staff can attend the premises when required, for example following an alarm activation or for scheduled lock and unlock.

When your alarm receiving centre or nominated contact notifies us of an activation, an officer attends the premises in line with the agreed procedure, checks the site, takes the agreed action and reports back on what was found and what was done.

Yes. Construction cover typically includes gate and access control, delivery and subcontractor verification, perimeter and compound patrols, and out-of-hours or shutdown cover, adjusted as the project moves between phases.

Yes. Patrols can be scheduled or deliberately randomised, across a single site or several locations, with the checks and reporting format agreed in advance.

Yes, and it should be. We agree written assignment instructions covering your site layout, access procedures, key contacts and escalation routes before officers are deployed.

Yes. We cover offices, headquarters buildings, business parks and multi-tenant commercial property, including reception and access control support, patrols and out-of-hours cover.

Yes. We supply personnel holding the appropriate SIA licence for the activity undertaken, working within the organiser's event safety plan across build, event and break-down phases.

Call 02380 636318 or complete the quote form on our contact page. We will come back to you to discuss the requirement and confirm what we can provide.

It helps to know the type of premises, the postcode, the service you think you need, the hours or dates you want covered, whether the requirement is short-term or ongoing, and anything specific you are concerned about. If you are not sure what you need, tell us the problem and we will advise.