Security Service
Retail Security
A professional, approachable presence on the shop floor that supports your staff and your customers.
Retail security is as much about staff confidence and customer experience as it is about stock loss. An officer who is visible, calm and approachable deters opportunistic theft while keeping the store environment welcoming.
Frontline Security provides retail officers who work to your store procedures, support your team during incidents and record what happened afterwards.
Southampton's city-centre stores, retail parks and high-street units all deal with theft and antisocial behaviour differently, so the officer's brief is written for the store rather than the sector.
Who this service is for
- Single stores, retail parks and shopping centre units
- Retailers experiencing repeat theft or abuse towards staff
- Stores needing cover for peak trading or seasonal periods
- Businesses requiring a presence at opening and closing
Security risks it can address
- Shop theft and organised retail crime
- Verbal abuse and aggression towards staff
- Uncontrolled access to stockrooms and back-of-house areas
- Incidents that are poorly recorded and hard to act on
What the service can include
- Shop floor and entrance presence
- Support for staff during incidents, within agreed procedures
- Back-of-house and stockroom access control
- Incident recording to support your loss-prevention reporting
- Opening, closing and peak-period cover
Benefits
- Deterrence without an intimidating store environment
- Practical support for staff facing difficult situations
- Better quality incident information
- Flexible cover for peak trading
Why choose Frontline Security for retail security
- Officers hold the appropriate SIA licence for the security activity they carry out.
- Assignment instructions written around your premises, not a generic template.
- Clear points of contact and straightforward reporting.
- Cover arranged for short-term, seasonal or ongoing requirements.
Relevant industries
- Retail
- Hotels & Hospitality
- Property Management
- Events & Venues
Frequently asked questions
Need Security? Let's Discuss Your Requirements.
Tell us about your premises and what you are trying to protect. We will advise on the security provision that fits and confirm what we can put in place.