Security Service
Concierge Security
Front-of-house personnel who represent your organisation well and still control who enters the building.
Concierge security sits at the point where hospitality meets access control. The officer greets residents, tenants and visitors, manages deliveries and post, and maintains the entry procedures for the building.
It suits residential developments, managed buildings and corporate receptions where a hard security presence would be out of place but the building still needs controlling.
Southampton residential developments, managed buildings and corporate receptions often need one person covering both the welcome and the access control, without either being an afterthought.
Who this service is for
- Managed residential developments and apartment blocks
- Corporate receptions and headquarters buildings
- Multi-tenant commercial buildings
- Hotels and venues needing front-of-house cover
Security risks it can address
- Uncontrolled access through main entrances and communal doors
- Deliveries and contractors entering unchecked
- Poor visitor experience undermining the building's reputation
- Communal areas and car parks going unmonitored
What the service can include
- Reception and front-of-house duties
- Visitor, resident and contractor access procedures
- Deliveries, post and parcel handling as agreed
- Communal area and car park checks
- Incident recording and escalation to the managing agent
Benefits
- A welcoming first impression with real access control behind it
- A consistent point of contact for residents and tenants
- Reduced nuisance and unauthorised access in communal areas
- Reporting that supports the managing agent
Why choose Frontline Security for concierge security
- Officers hold the appropriate SIA licence for the security activity they carry out.
- Assignment instructions written around your premises, not a generic template.
- Clear points of contact and straightforward reporting.
- Cover arranged for short-term, seasonal or ongoing requirements.
Relevant industries
- Residential Developments
- Offices & Corporate Premises
- Hotels & Hospitality
- Property Management
Frequently asked questions
Need Security? Let's Discuss Your Requirements.
Tell us about your premises and what you are trying to protect. We will advise on the security provision that fits and confirm what we can put in place.